About Us


The region’s trusted partner and internationally-recognized provider of premier water services.


As guardians of public health, we are devoted to providing high quality, affordable water services through responsible resource stewardship. We seek to understand and strive to meet the needs of all our customer and stakeholders. With integrity, we are actively engaged in ensuring the ongoing economic vitality and sustainable future of the Greater Dayton Region through effective communication, open and collaborative partnerships, and visible participation.

Our Divisions

Division Organization Chart
Directors Staff
Environmental Management
Sewer Maintenance
Wastewater Treatment
Water Administration
Water Distribution
Water Engineering
Water Supply & Treatment

Hours and Holidays

The Water Department is open Monday through Friday from 7 a.m. to 5 p.m. Eastern Standard Time. Our office is closed weekends and on observed holidays. We have an emergency dispatch service available around the clock at (937) 333-4905.

Use our online bill payment system to get account information 24 hours a day or call our automated line at (937) 333-3550.

Holiday Closures 2011

Holiday 2011 Date
Martin Luther King Jr. Day Monday, Jan. 17
Presidents Day Monday, Feb. 21
Memorial Day Monday, May 30
Independence Day Monday, July 4
Labor Day Monday, Sept. 5
Thanksgiving Thursday, Nov. 24

Page last modified: 2012/04/03.  Documents contained on this page may have been modified at a different time.